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Head office
Tektuğ Elektrik Üretim A.Ş. Atatürk Bulv. 89/3 27010 Gaziantep / TÜRKİYE
Telefon
T: +90 (342) 230 29 05-06-07
F: +90 (342) 231 10 72

Frequently Asked Questions

If your total annual energy consumption exceeds 950 kWh (with an average monthly bill of around 350 TL), you can obtain your electricity from Tektuğ Elektrik Üretim A.Ş.

Consumers who meet at least one of the following conditions can become free consumers:

  • Consumers directly connected to the transmission system,
  • Consumers whose total electricity consumption in the previous calendar year exceeds the free consumer limit,
  • Consumers whose total electricity consumption during the current year exceeds the free consumer limit.

By following an independent path in the energy supply process, you can operate without being subject to the prices set by distribution companies. By choosing energy produced solely from renewable and environmentally friendly sources, you can reduce your company’s carbon emissions and contribute to sustainable development. This approach also offers the advantage of uninterrupted and continuous energy supply.

Additionally, your energy consumption is monitored regularly with monthly reports. In case of any disruptions in reactive consumption, alerts are generated to prevent issues. The most competitive prices are offered to customers in line with market conditions, thanks to a carefully prepared service policy. This way, you can optimize and manage your energy costs effectively.

Tektuğ Elektrik Üretim A.Ş. effectively manages agreements with its customers in the energy supply process and regularly notifies official authorities such as the Energy Markets Operation Inc. (EPİAŞ). After mutual agreement on the terms of the offers and contracts made with customers, the agreement between the parties is reported to the official authority, EPİAŞ. This procedure reflects Tektuğ Elektrik Üretim A.Ş.'s commitment to a transparent and reliable approach in the energy supply process while prioritizing customer satisfaction.

The current "Automatic Pricing Mechanism" adjusts TEDAŞ unit prices based on electricity production costs. In the event of tariff changes, your price will be determined based on the discount rate set by Tektuğ Elektrik Üretim A.Ş. with the new tariff. If the agreement is made based on EPİAŞ - PTF prices, tariff changes will not affect your bill. Thus, your advantage will continue in any case.

The relevant authority to contact for electricity faults, outages, maintenance, or meter reading is your electricity distribution company. If you encounter any problems with the electricity lines, you can reach out to your distribution company for technical support. Since there is no change in your connection type, you can continue your cooperation with the distribution company on technical issues.

You can continue your operations without any changes in the quality of electricity.

There are no additional costs associated with starting to meet your electricity needs from Tektuğ Elektrik Üretim A.Ş.

According to the Free Consumer Regulation, you always have the right to change suppliers, and the contract duration is mutually determined by the parties, with a minimum of 1 year.

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